TERMS AND CONDITIONS
This website to which the Terms and Conditions and its contents are owned and maintained by Kate O’Connor, Clinical Hypnotherapist and Acupuncturist (herein referred to as ‘we’ or ‘our’) and governed by these Terms and Conditions.
We offer the Website, including all information, tools, and services available from the Website to you, the user, conditioned upon your acceptance of all terms and conditions stated.
By accessing, using, subscribing, or placing an order over the Website, you (including any sub users you may have) agree to the terms and conditions set in this document.
APPOINTMENTS
At the time of writing appointments are made via email, phone, or text, and very soon to be, the online booking system. We request when fully operational the online booking system is utilised rather than email, phone or text.
Acupuncture Appointments
Acupuncture sessions can be booked online or via phone or text. The initial session will last one hour and subsequent ones usually 45 minutes. The charge for a treatment is $90.
Injuries are covered by an ACC subsidy, however a clinic charge of $50 applies. This ACC treatment subsidy can only be granted if it has been already approved by ACC following a lodging of a claim through your doctor or if you have already been seeing another health provider e.g. physiotherapist, osteopath or chiropractor. The claim can only be valid if the injury happened within a year of presentation.
Hypnotherapy Appointments
Discovery call for Hypnotherapy
This clinic offers a confidential 30 min obligation free call (either in person, over zoom or phone) to discuss your needs and challenges and what you wish to achieve. This will then allow me to recommend a plan especially tailored to meet your requirements and individual needs.
Hypnosis Sessions
Most hypnotherapy sessions will take 3 – 5 sessions or more depending on your concerns. It will become evident during the discovery call how many sessions will be necessary for you.
An initial session will take 90 minutes and subsequent sessions will be 1 hour.
Quit smoking using the Breathe Quit Technique will involve 1 session only.
CANCELLATION POLICY
Cancellations for hypnotherapy:
Cancellations less than 24 hours before a session, or a failure to show, will incur the full charge of the session. If your session was part of a paid programme then that session will be forfeited. If you have cancelled well in advance of 24 hours then no charge is made.
Cancellations must be done via email reply to the confirmation email you would have received upon booking the appointment. Please check your spam / junk mail folder and add email address to your safe list. Alternatively, you can advise via phone call or text message to phone: (+64) 273065967.
For those unable to complete a paid programme there is no refund, however, any remaining sessions can be used at a suitable time within 6 months.
Please reschedule online at www.kateoconnortherapies.com when this service is available.
In circumstances where a client makes excessive cancellations without sufficient cause, as determined by us, we reserve the right to terminate a program agreement. If this occurs the client will incur the full charge of the session or program and no refunds will be given.
Cancellations for acupuncture clients:
Cancellations by the client less than 24 hours prior to the appointment, or a failure to show, will incur the full charge of the session. When appointments with an ACC subsidy are cancelled, or not attended, the full charge of a non-subsidised treatment will be charged, e.g. $90 (the charge at the time of writing).
Please reschedule online at www.kateoconnortherapies.com when this service is available or notify via phone or text.
PAYMENTS
Payments made with online bookings will be through Stripe for those outside of New Zealand. Within New Zealand payment can be made through Stripe or online banking, and face to face payments can be made through eftpos or online banking.
Acupuncture payments can be made via eftpos, online banking or cash. No credit card payments are accepted.
Hypnotherapy payments are required via eftpos or online banking either after the discovery call or at least 2 days prior to the appointment. These payments are made in total or part payments depending on the agreement with the hypnotherapist. There will be no refunds for a programme purchased if treatments have begun, instead if a break is required during therapy the remaining sessions can be taken within a year of purchase.
Cost for 5 sessions $1040.00 if paid by installments or $936.00 (10% discount) if paid on booking.
MEDICAL ADVICE AND TREATMENT
Hypnotherapy is not a substitute for any medical, psychological or psychiatric care, advice, or treatment. Information on this website is for educational purposes only and in no way intended to claim to offer any products, treatment, service, or advice, that purports to cure, heal, alleviate, or prevent, any illness or medical condition. When dealing with a physical and/or mental illness or disease always consult a qualified physician or therapist before commencing hypnotherapy. While hypnosis has many beneficial effects, hypnosis is not a substitute for appropriate medical attention.
DISCLAIMER:
A Hypnotherapist is considered a guide or facilitator and cannot guarantee results, instead the client assumes responsibility by making a commitment to the process and any tasks that may be necessary at home, and by allowing themselves to be guided into a state of hypnosis. Because of the unique nature of this work, client conditions, and individual personalities, results vary from person to person. As stated above, hypnotherapists do not diagnose, treat, cure nor prevent any disease or illness. When dealing with a physical and/or mental illness or disease always consult a qualified physician or therapist.